Frequently Asked Questions

ClearDebt Pathway provides a comprehensive suite of services, including debt negotiation, customer experience support, compliance and audit solutions, back office and administrative support, and advanced reporting and analytics.

Our skilled negotiators handle every creditor interaction with professionalism and persistence, aiming to secure the best possible settlements for your clients. We use proven strategies and provide real-time progress tracking to maximize settlement outcomes.

Our multichannel agents are trained in empathy, de-escalation, and resolution techniques. We ensure your clients receive timely updates and feel valued throughout their debt journey, with support available via phone, email, chat, and SMS.

We have a dedicated compliance and audit team that helps your firm meet all relevant state and federal regulations, including FDCPA, TCPA, and CFPB guidelines. Our services include daily workflow reviews, internal audit frameworks, and automated reporting.

Yes, our solutions are designed for seamless integration with your CRM, ensuring a smooth workflow and real-time data synchronisation.

We offer interactive real-time dashboards, comprehensive KPI and SLA tracking, and customised reporting packages to give you actionable insights and support strategic decision-making.

We implement strict data security protocols and comply with all relevant privacy regulations to safeguard client information throughout every stage of the debt resolution process.

Our negotiators typically improve settlement outcomes by 5% to 10% compared to industry averages.

Our compliance experts prepare you for audits by reviewing workflows, maintaining thorough documentation, and providing automated reporting and flagging of potential issues.

Contact us through our website or customer support channels to schedule a consultation. We’ll assess your needs and tailor our solutions to help you achieve financial clarity and growth.